Comments on: You Said “Two” – The Importance of a Good First Impression http://jb.jimbaston.com/2014/11/18/you-said-two-the-importance-of-a-good-first-impression/ Transforming the Customer Service Experience Thu, 20 Nov 2014 18:59:41 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Jim http://jb.jimbaston.com/2014/11/18/you-said-two-the-importance-of-a-good-first-impression/#comment-2833 Thu, 20 Nov 2014 18:59:41 +0000 http://jb.jimbaston.com/?p=1026#comment-2833 In reply to John Babcock.

Thanks John. I think that that simple good morning and smile would also make the service provider’s day a lot better!

Jim

]]> By: John Babcock http://jb.jimbaston.com/2014/11/18/you-said-two-the-importance-of-a-good-first-impression/#comment-2822 Tue, 18 Nov 2014 20:08:39 +0000 http://jb.jimbaston.com/?p=1026#comment-2822 Great article Jim so true. We all have experienced that same experience. A simple good morning and eye contact goes along way and makes your day as a customer better.

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