Comments on: Disappointed with Technician Efforts in Making Recommendations to Customers? Teach Them the “5 Ps”. http://jb.jimbaston.com/2016/03/14/disappointed-with-technician-efforts-in-making-recommendations-to-customers-teach-them-the-5-ps/ Transforming the Customer Service Experience Wed, 16 Mar 2016 15:16:41 +0000 hourly 1 https://wordpress.org/?v=6.9.4