Comments on: Beyond GREAT SERVICE & Beyond GREAT SERVICE Planning Guide http://jb.jimbaston.com Transforming the Customer Service Experience Sun, 01 Nov 2020 16:32:18 +0000 hourly 1 https://wordpress.org/?v=5.8.9 By: Teaching Techs to Promote Your Business » SalesWays HUB http://jb.jimbaston.com/beyond-great-service/#comment-6873 Fri, 23 Mar 2018 17:51:29 +0000 http://jb.jimbaston.com/?page_id=29#comment-6873 […] – Another new contributor to The HUB, Jim Baston, author of Beyond Great Service and the leader behind Proactive Service – a targeted and practical program to help technical […]

]]> By: Biz Dev From the Field: Your Techs Are Business Development Champs http://jb.jimbaston.com/beyond-great-service/#comment-3844 Thu, 17 Nov 2016 10:01:23 +0000 http://jb.jimbaston.com/?page_id=29#comment-3844 […] The Technician’s Role in Proactive Business Growth,” and the companion workbook, “Beyond Great Service Planning Guide.” We will examine the six (??) key steps to […]

]]> By: Spontaneous Empathy – Addressing Concerns Before the Customer Raises Them | jimbaston.com http://jb.jimbaston.com/beyond-great-service/#comment-2428 Wed, 15 Oct 2014 13:26:37 +0000 http://jb.jimbaston.com/?page_id=29#comment-2428 […] Store […]

]]> By: 5 Mistakes Service Companies Make Asking Technicians to Promote Services | jimbaston.com http://jb.jimbaston.com/beyond-great-service/#comment-2325 Wed, 01 Oct 2014 12:31:08 +0000 http://jb.jimbaston.com/?page_id=29#comment-2325 […] Store […]

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