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Proactive Service Self Delivery Program Resources

Please click the links below to download the resources:

  • VIDEO: Workshop Overview for Facilitators
  • How Proactive is Your Service Team?
  • Instilling a Proactive Service Culture within the Service Team
  • Overcoming 5 Hurdles
  • How Proactive Service Can Be a Differentiating Business Strategy

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“The Proactive Service® Workshop is now available for self-delivery. Click here to find out more.”

Jim Was Named One of the 20 Most Influential People in Field Service by Field Service News

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The Proactive Service® Approach

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