It was a rude awakening to a valuable reminder. Bang! I was in Calgary to present a seminar on communicating value. I squinted at the hotel alarm clock. Not quite five. Bang! There it was again. Another insensitive guest on their way to an early start I surmised and closed my eyes.
Voices. Hang on. They are still there! Someone – a man – is in the hall shouting something. I hear a female voice make some kind of reply – further away. Bang! I look at the clock. Still not quite five! Voices again. Bang!!
I paddle over to the door and peak out the peephole. There is a bag trolley in the hall. The door across the hall has the security bar closed so the door won’t close completely. Suddenly the door opens and a man, in mid conversation, emerges with a bag. He is having an argument over his shoulder with a woman in the room… seems that she can’t find something and is complaining to the man. Unfortunately the man is in a hurry to get away and he is not too shy of sharing this fact with the entire hotel. Bang! The door slams against the security bar. He puts the bag on the trolley and re-enters the suite. Bang goes the door behind him.
