I am pleased to share information about the next webinar in the CMCEF Webinar Series Transforming the Service Experience called Creating the Service Experience which will take place Tuesday, February 12th, 2013. This webinar will examine the challenges of transforming the service experience and discuss how these challenges can be addressed to ensure success. At the end of this seminar, participants will understand the challenges they will likely have to confront when transforming their own service experience and can use this information to create a plan to address them within their own firms. I hope you can attend!
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Creating the Service Experience Part 2 – CMCEF Webinar Series
Tagged with: Canadian Mechanical Contractors Education Foundation, CMCEF, Creating a great service experience, customer service consultant, customer service expert, how to provide great customer service, Jim Baston, service manager expert, technical service training, transforming the customer experience
Posted in Business, Consulting Services, Customer Service, Management, Service
Posted in Business, Consulting Services, Customer Service, Management, Service
CMCEF Webinar Series
I am delighted to let you know about a webinar series that I am presenting in conjunction with the Canadian Mechanical Contractors Education Foundation (CMCEF) that I thought would be of interest to you. The series is called Transforming the Service Experience. The webinars are intended to help service companies in today’s highly competitive service environment create a highly valued service experience that distinguishes them from their competitors through the activities of their field service team.
Tagged with: Canadian Mechanical Contractors Education Foundation, CMCEF, creating the customer service experience, customer service consultant, customer service expert, customer service webinar series, defining the customer experience, Jim Baston, maintaining the service experience, Transforing the Service Experience
Posted in Business, Consulting Services, Customer Service, Education, Management, Service
Posted in Business, Consulting Services, Customer Service, Education, Management, Service
