If you are in the service business, then you know a little bit about change. Just about everything to do with field service has been impacted by technology; and it has changed the way we do business. Technology is also…
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Technology’s Revolutionary Impact on the Relative Importance of Soft Skills
Tagged with: BBA Consulting, customer relationships, customer service, customer service consultant, customer service excellence, customer service expert, how to improve customer service, Jim Baston, proactive service culture, service industry, service tech training expert, service technician training, service technician training expert, service technician training programs, soft skills, technology, Technology and business, technology and soft skills, technology in the service industry
Posted in Business, Education, Service, Uncategorized
Posted in Business, Education, Service, Uncategorized
