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Step 6 of a Proactive Service® Culture – Coach and Support

Posted on August 13, 2013 by Jim Posted in Business, Consulting Services, Customer Service, Education, Management, Manufacturing, Service — No Comments ↓

In step 5 of our previous blog, we talked about following up on opportunities. The 6th and final step in creating a Proactive Service® culture within your service team is to provide coaching and support.  If we want to see…

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Tagged with: coaching expert, customer service consultant, customer service expert, how to coach and support tech staff, how to improve customer service, improving customer service, Jim Baston, proactive service culture, Proactive Service®, service manager trainiing, service tech training
Posted in Business, Consulting Services, Customer Service, Education, Management, Manufacturing, Service

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Jim Was Named One of the 20 Most Influential People in Field Service by Field Service News

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The Proactive Service® Approach

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