I’m often asked how to enthusiastically engage technicians in business promotion to create a service experience like the one I describe in my book, Beyond GREAT SERVICE, The Technician’s Role in Proactive Business Growth. In answer to this question, here is a summary of the 5 Steps to a service experience that is beyond great.
Blog Archives
5 Steps to a Service Experience that is Beyond Great
Tagged with: bettering customer service, customer service assessment tool, customer service technician training expert, customer service technician training programs, customer service training, customer service training expert, how to improve customer service, Jim Baston, Proactive Service®, Proactive Service® Workshop, service technician training expert, service technician training programs
Posted in Business, Customer Service, Service Tech Training
Posted in Business, Customer Service, Service Tech Training
